Services FAQs

Find a variety of answers to frequently asked questions relative to a wide variety of services, including maintenance programs, technical support, and calibration just to name a few. If you don't find the answer you seek, please consult your Beckman Coulter representative or contact us.

 

 
Can PROService be added to other Beckman Coulter instruments in the laboratory? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Can PROService be added to other Beckman Coulter instruments in the laboratory?
How frequently should my air particle counter be calibrated? {48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{dace6bfd-8fb8-49fa-9877-631632899795}|{2ebc6b45-cfba-4fcc-917d-5b2d5cd218c4}|{132a99ef-0da5-4022-be92-0d4d44421ac4}|{3144f8d9-c5c2-421b-85e0-88ac31044bce}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{02393dae-6500-4b8c-a3dc-ed0d56470ac4}|{2e53752e-859e-41de-9e93-af8035f3c46b}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}How frequently should my air particle counter be calibrated?
J'ai déjà installé TeamViewer via le processus d'inscription manuel (en renvoyant par e-mail mon ID TeamViewer) ; dois-je effectuer une mise à jour? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | J'ai déjà installé TeamViewer via le processus d'inscription manuel (en renvoyant par e-mail mon ID TeamViewer) ; dois-je effectuer une mise à jour?
Les serveurs BeckmanConnect sont-ils conformes au RGPD? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Les serveurs BeckmanConnect sont-ils conformes au RGPD?
Pourquoi le programme d’installation BeckmanConnect indique-t-il une erreur réseau lors de l'installation? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Pourquoi le programme d’installation BeckmanConnect indique-t-il une erreur réseau lors de l'installation?
Pourquoi le programme d’installation BeckmanConnect indique-t-il que mon instrument n'est pas éligible? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Pourquoi le programme d’installation BeckmanConnect indique-t-il que mon instrument n'est pas éligible?
Why should I chose Beckman Coulter to service my equipment?  {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | Why should I chose Beckman Coulter to service my equipment? 
Des modifications peuvent-elles être apportées à mon système à mon insu ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Des modifications peuvent-elles être apportées à mon système à mon insu ?
Le lancement de BeckmanConnect doit-il être exécuté à chaque redémarrage de l’ordinateur ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Le lancement de BeckmanConnect doit-il être exécuté à chaque redémarrage de l’ordinateur ?
L’ordinateur ou l’appareil sur lequel BeckmanConnect est installé a-t-il besoin d’une adresse IP fixe ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}L’ordinateur ou l’appareil sur lequel BeckmanConnect est installé a-t-il besoin d’une adresse IP fixe ?
BeckmanConnect affectera-t-il les performances de mon réseau ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect affectera-t-il les performances de mon réseau ?
BeckmanConnect nécessite-t-il un réseau privé virtuel (VPN) ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect nécessite-t-il un réseau privé virtuel (VPN) ?
Comment BeckmanConnect peut-il m'aider dans le laboratoire ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Comment BeckmanConnect peut-il m'aider dans le laboratoire ?
BeckmanConnect utilise-t-il des protocoles de sécurité et de communication reconnus dans le monde de l’industrie ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect utilise-t-il des protocoles de sécurité et de communication reconnus dans le monde de l’industrie ?
Comment la communication via BeckmanConnect est-elle réalisée ? Qu'en est-il des serveurs proxy ou des pare-feu ?  {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Comment la communication via BeckmanConnect est-elle réalisée ? Qu'en est-il des serveurs proxy ou des pare-feu ? 
Y a-t-il des différences dans les caractéristiques des instruments de recherche (Biomek, Vi-CELL, Cytoflex, CytoFLEX SRT) par rapport aux dispositifs médicaux (DxFLEX, Aquios CL,Navios EX, Data Innovations Instrument Manager)? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Y a-t-il des différences dans les caractéristiques des instruments de recherche (Biomek, Vi-CELL, Cytoflex, CytoFLEX SRT) par rapport aux dispositifs médicaux (DxFLEX, Aquios CL,Navios EX, Data Innovations Instrument Manager)?
Les dispositifs médicaux disposeront-ils de la fonction de transfert de fichiers dans le futur? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Les dispositifs médicaux disposeront-ils de la fonction de transfert de fichiers dans le futur?
Les transferts de fichiers sont-ils enregistrés? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Les transferts de fichiers sont-ils enregistrés?
Des informations sont-elles collectées depuis le programme d’installation de BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Des informations sont-elles collectées depuis le programme d’installation de BeckmanConnect?
L’accès au système d’exploitation de niveau administrateur est-il requis pour l’installation de BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | L’accès au système d’exploitation de niveau administrateur est-il requis pour l’installation de BeckmanConnect?
Un utilisateur de laboratoire peut-il se connecter à distance au PC de l’instrument? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Un utilisateur de laboratoire peut-il se connecter à distance au PC de l’instrument?
Quels instruments sont compatibles avec BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Quels instruments sont compatibles avec BeckmanConnect?
Comment s'inscrire à BeckmanConnect ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Comment s'inscrire à BeckmanConnect ?
Pour quelle raison le programme d’installation de BeckmanConnect ne fonctionne-t-il pas? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Pour quelle raison le programme d’installation de BeckmanConnect ne fonctionne-t-il pas?
Comment fonctionne BeckmanConnect ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Comment fonctionne BeckmanConnect ?
Un représentant Beckman Coulter pourra-t-il se connecter à ma station de travail à tout moment ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Un représentant Beckman Coulter pourra-t-il se connecter à ma station de travail à tout moment ?
Qui au sein de Beckman Coulter aura accès à cette solution et à mon instrument ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Qui au sein de Beckman Coulter aura accès à cette solution et à mon instrument ?
BeckmanConnect fournira-t-il une protection contre les virus ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}BeckmanConnect fournira-t-il une protection contre les virus ?
Combien coûte BeckmanConnect ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}Combien coûte BeckmanConnect ?
Can I upgrade the Windows operating system on the instrument controller PC on my own or purchase a new Windows 10 computer to replace my controller PC? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | Can I upgrade the Windows operating system on the instrument controller PC on my own or purchase a new Windows 10 computer to replace my controller PC?
J'ai rempli le formulaire d'inscription ; pourquoi n'ai-je pas reçu d'e-mail avec le lien de téléchargement? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | J'ai rempli le formulaire d'inscription ; pourquoi n'ai-je pas reçu d'e-mail avec le lien de téléchargement?
L'adresse IP du contrôleur d'instrument Beckman Coulter doit-elle être accessible depuis Internet ? {26ca697c-ce16-41a4-8feb-1be3e77252d2} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{e2402038-d374-4d88-a2f5-cafa3d971e1f}L'adresse IP du contrôleur d'instrument Beckman Coulter doit-elle être accessible depuis Internet ?
Why do I need to consider a Windows 10 Upgrade service for my instrument controller PC? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | Why do I need to consider a Windows 10 Upgrade service for my instrument controller PC?
Should I consider Windows 10 upgrade if my controller PC is not connected to a network? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | Should I consider Windows 10 upgrade if my controller PC is not connected to a network?
Pourquoi le contenu situé au-dessus des deux cases d'accusé de réception ne se charge-t-il pas? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Pourquoi le contenu situé au-dessus des deux cases d'accusé de réception ne se charge-t-il pas?
What happens if I continue to use my existing Windows 7 controller PC to operate my instrument? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What happens if I continue to use my existing Windows 7 controller PC to operate my instrument?
What's the ordering process for made-to-specification antibody cocktails? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}What's the ordering process for made-to-specification antibody cocktails?
Can you manufacture ASR- and/or IVD-labelled products for us? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can you manufacture ASR- and/or IVD-labelled products for us?
Can you assist us with titrations? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can you assist us with titrations?
Can any lab use this contract service? {388a8356-66c7-4ab1-9050-86f2ffa0d6ba}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can any lab use this contract service?
Can we establish a delivery schedule that meets the needs of our operation? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can we establish a delivery schedule that meets the needs of our operation?
Will we get a sample of our product to evaluate before committing to manufacturing it in bulk? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Will we get a sample of our product to evaluate before committing to manufacturing it in bulk?
Can I use this service if Beckman Coulter Life Sciences doesn't offer the antibodies I need? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can I use this service if Beckman Coulter Life Sciences doesn't offer the antibodies I need?
What happens if we need to make changes to our product specifications? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}What happens if we need to make changes to our product specifications?
How can we save money by using this service? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}How can we save money by using this service?
Can we use this service even if we don't have a flow cytometer from Beckman Coulter Life Sciences? {b4b9afcb-ce61-43b1-a6eb-63b5269f1f2c} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can we use this service even if we don't have a flow cytometer from Beckman Coulter Life Sciences?
Can my custom product be labeled as CE/ASR? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can my custom product be labeled as CE/ASR?
Will we receive a compensation kit with our order? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Will we receive a compensation kit with our order?
How long does it usually take to get a custom order? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}How long does it usually take to get a custom order?
Is there a performance difference between liquid reagents and dry DURA Innovations reagents? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Is there a performance difference between liquid reagents and dry DURA Innovations reagents?
Will we get a pre-lot of our custom product to evaluate? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Will we get a pre-lot of our custom product to evaluate?
Can I obtain sodium azide-free formulations? {4479409e-3820-4055-93c2-f3cc5baab048}|{7ce45e2d-213d-42d3-b871-3737ca8f96ff}|{ddf80946-9ac9-4950-847b-4fe58c382d77} | {69662bed-31cc-41b8-972b-a791a54150a0}|{3a9e9718-dd8d-4df1-97ee-35dcdc0c806f}|{caaad904-9713-4cf2-9e60-b9c6fe3ddb27}Can I obtain sodium azide-free formulations?
Une version de TeamViewer est déjà installée. Dois-je la supprimer? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Une version de TeamViewer est déjà installée. Dois-je la supprimer?
Am I required to pay taxes on Full Care?  {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | Am I required to pay taxes on Full Care? 
What happens if I want to cancel my Full Care contract before the end of the leasing term? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What happens if I want to cancel my Full Care contract before the end of the leasing term?
As part of the Full Care Leasing program, are there separate freight charges for the shipment of any hardware? {6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{e6367b16-826e-499b-920e-a279d26f4bf8}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | As part of the Full Care Leasing program, are there separate freight charges for the shipment of any hardware?
What is the duration of a Full Care Lease with Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What is the duration of a Full Care Lease with Beckman Coulter?
What is Full Care Leasing with Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What is Full Care Leasing with Beckman Coulter?
Where is Full Care Leasing available with Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | Where is Full Care Leasing available with Beckman Coulter?
Which Beckman Coulter product lines are available for the Full Care Leasing program? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | Which Beckman Coulter product lines are available for the Full Care Leasing program?
What leasing options are available with the Full Care program by Beckman Coulter? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What leasing options are available with the Full Care program by Beckman Coulter?
What is the buyout price of the Technology Refresh option? {e6367b16-826e-499b-920e-a279d26f4bf8}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What is the buyout price of the Technology Refresh option?
How are Beckman Coulter's Full Care Leasing payments calculated? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | How are Beckman Coulter's Full Care Leasing payments calculated?
What types of service coverage is offered for Beckman Coulter's Full Care program? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{5d6fa9aa-aecb-4037-a10e-224d9ca7e7f4} | What types of service coverage is offered for Beckman Coulter's Full Care program?
How do I get started with PROService? {2314f0e6-16ad-4a42-8d10-07e6483d7ce0}|{6f76e162-38c2-4399-a3bd-e2c6fcd817ef}|{ad46e97f-19d2-4678-876c-54eaa461afb9}|{bd4fc795-84e9-460b-9bf8-c48a3d2ea75f}|{2561ed9f-b8e8-40f3-8697-d82e3c9536aa}|{933cb476-ebb7-48df-8cbf-eeef9bcf3257}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How do I get started with PROService?
How does PROService work? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}How does PROService work?
Je souhaite supprimer BeckmanConnect de mon système. Quelles sont les étapes à suivre? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Je souhaite supprimer BeckmanConnect de mon système. Quelles sont les étapes à suivre?
Does Beckman Coulter provide support for relocation, move events, and/or instrument qualification services? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | Does Beckman Coulter provide support for relocation, move events, and/or instrument qualification services?
What is the difference between instrument verification and instrument calibration? {6b81a591-2b23-47f4-8f1e-7df0b29afd77}|{48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{dace6bfd-8fb8-49fa-9877-631632899795}|{2ebc6b45-cfba-4fcc-917d-5b2d5cd218c4}|{3144f8d9-c5c2-421b-85e0-88ac31044bce}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{da12b452-2119-46ee-951f-1f88f8912e59}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{ae58fb2d-eb96-4b5d-8149-2d5a3743f7c3}What is the difference between instrument verification and instrument calibration?
Comment savoir si le lien de téléchargement que j'ai reçu concerne uniquement le programme d’installation BeckmanConnect Client ou TeamViewer Client? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Comment savoir si le lien de téléchargement que j'ai reçu concerne uniquement le programme d’installation BeckmanConnect Client ou TeamViewer Client?
Des informations sont-elles collectées depuis le programme d’installation BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Des informations sont-elles collectées depuis le programme d’installation BeckmanConnect?
How frequently should my liquid particle counter be calibrated? {fc2c5b0a-747d-4519-9b40-7705ec608849}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{c1b6e3b8-25a9-4efd-a936-86725aa5cd69}|{da12b452-2119-46ee-951f-1f88f8912e59}|{90b48452-7722-4b97-9610-74626f7bd3b1}|{960b5c2c-b852-4c5f-874a-a26b59652bc7}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}|{b24812ca-1b6e-4acd-8e71-a9d5229a0669}How frequently should my liquid particle counter be calibrated?
If my equipment is in constant use, do I need more than one annual inspection (or PM)? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | If my equipment is in constant use, do I need more than one annual inspection (or PM)?
What services are performed by Beckman Coulter as part of a preventative maintenance (PM) visit? {6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{5d66789b-aeba-4810-899e-948530a65e1c}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{e6367b16-826e-499b-920e-a279d26f4bf8}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}What services are performed by Beckman Coulter as part of a preventative maintenance (PM) visit?
Is additional bandwidth required to handle PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | Is additional bandwidth required to handle PROService?
How does Beckman Coulter use PROService to help me? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}How does Beckman Coulter use PROService to help me?
Can PROService be used for non-Beckman Coulter analyzers in the laboratory? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Can PROService be used for non-Beckman Coulter analyzers in the laboratory?
How secure is PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How secure is PROService?
What is the cost for PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}What is the cost for PROService?
What information is being sent from my instruments?  {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | What information is being sent from my instruments? 
Where is my instrument data stored when using PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Where is my instrument data stored when using PROService?
What hardware is required for PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{d09f06ea-481f-49a8-95e0-65460461bc65}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What hardware is required for PROService?
Who should be available when PROService is being installed? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Who should be available when PROService is being installed?
What do I need to do to prepare my site for PROService installation? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What do I need to do to prepare my site for PROService installation?
What is the PROService installation process? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{ae58fb2d-eb96-4b5d-8149-2d5a3743f7c3}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What is the PROService installation process?
How long does a PROService installation take? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | How long does a PROService installation take?
How many instruments can be connected to a PROService RAP box? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How many instruments can be connected to a PROService RAP box?
Which Beckman Coulter Life Sciences instruments are compatible with PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}Which Beckman Coulter Life Sciences instruments are compatible with PROService?
How does PROService interface with my network? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | How does PROService interface with my network?
What if my network has a proxy server for Internet access? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}What if my network has a proxy server for Internet access?
Where does the PROService Remote Application Processor (RAP) box reside? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Where does the PROService Remote Application Processor (RAP) box reside?
How is PROService remote connectivity established? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How is PROService remote connectivity established?
Will the PROService connection put my instruments at risk? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Will the PROService connection put my instruments at risk?
How is PROService developed and maintained? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}How is PROService developed and maintained?
Who can access my connected instrument(s) and related data through PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{d09f06ea-481f-49a8-95e0-65460461bc65}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Who can access my connected instrument(s) and related data through PROService?
What protected patient health information (PHI) may be viewed using PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{235a7394-a42a-4e03-8723-17454dd3123f}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}What protected patient health information (PHI) may be viewed using PROService?
How does PROService receive information from the instrument? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}How does PROService receive information from the instrument?
How important are genuine replacement parts for instrument repairs with Beckman Coulter? {63c58c09-ffe7-42c0-b85b-7d1ddd891215}|{e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{22ba25b8-3ec5-4f56-bbee-e260e295f143}|{03f8b2e5-a1c2-4fc1-907c-1a1e90fb49fc}|{8c958345-e05e-4750-ad6f-6a990dd99893}|{3b73c9cf-bc68-4934-b00d-a459a847d57e}|{0f63395d-ec48-4d6c-87cc-41bdba9627d7}|{a05e5de6-c621-459a-9972-912827f69dc1}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | How important are genuine replacement parts for instrument repairs with Beckman Coulter?
Can third parties access my connected instruments, Remote Application Processor (RAP) box or data transferred by the RAP box? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {d09f06ea-481f-49a8-95e0-65460461bc65}|{235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}Can third parties access my connected instruments, Remote Application Processor (RAP) box or data transferred by the RAP box?
Who performs preventative maintenance (PM) and other services under Beckman Coulter service plans? {e6367b16-826e-499b-920e-a279d26f4bf8}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{51b62603-a7b9-4103-906c-1f4ea33a9498}|{2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}Who performs preventative maintenance (PM) and other services under Beckman Coulter service plans?
Where can I have my MET ONE or HIAC particle counter calibrated? {48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{dace6bfd-8fb8-49fa-9877-631632899795}|{2ebc6b45-cfba-4fcc-917d-5b2d5cd218c4}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{02393dae-6500-4b8c-a3dc-ed0d56470ac4}|{2e53752e-859e-41de-9e93-af8035f3c46b}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{da12b452-2119-46ee-951f-1f88f8912e59}|{960b5c2c-b852-4c5f-874a-a26b59652bc7}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}|{b24812ca-1b6e-4acd-8e71-a9d5229a0669}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}Where can I have my MET ONE or HIAC particle counter calibrated?
How Can I Access Beckman Coulter's Service Terms and Conditions? {2efc8882-cfbf-40f4-bdf3-c6c526c5de48} | How Can I Access Beckman Coulter's Service Terms and Conditions?
What does a Beckman Coulter Life Sciences Windows 10 upgrade service include? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What does a Beckman Coulter Life Sciences Windows 10 upgrade service include?
What happens if my instrument was previously OQ-qualified? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What happens if my instrument was previously OQ-qualified?
What is an instrument controller PC? {50d5d995-b9fc-4f39-b390-74d84bad39ee} | What is an instrument controller PC?
What is CoreCAL? {dace6bfd-8fb8-49fa-9877-631632899795}|{48b794e8-25ab-4428-8c2f-fe4be0b4399f}|{c00ee8d6-1f72-402f-a80b-acaa3bbb4c87}|{6c05f5a1-46fb-4b3e-8a1b-baac8a24a935}|{ae3470f3-9c28-45cb-8c6f-faa52aef8f6d}|{02393dae-6500-4b8c-a3dc-ed0d56470ac4}|{960b5c2c-b852-4c5f-874a-a26b59652bc7}|{fdbdb341-efd0-499f-be36-332bf93f72f8}|{da12b452-2119-46ee-951f-1f88f8912e59}|{6cc809af-8eb6-405f-a5c3-cec8bb4855f6}|{b9a0141d-2980-445f-810a-4c64f3591896} | {5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{5140ed78-c4d4-4c98-8cc5-84d01ac9c44c}|{b24812ca-1b6e-4acd-8e71-a9d5229a0669}What is CoreCAL?
Qu'est-ce qui est téléchargé avec le programme d’installation BeckmanConnect ? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Qu'est-ce qui est téléchargé avec le programme d’installation BeckmanConnect ?
What is PROService? {8c76007a-cbd6-41bd-9dc5-68ad509f5ca5} | {235a7394-a42a-4e03-8723-17454dd3123f}|{f8ea9ce0-4346-484d-bc79-fa71460b21d2}|{69662bed-31cc-41b8-972b-a791a54150a0}|{5a96c3ac-a1e7-41bb-84f0-545bee773a05}|{235a7394-a42a-4e03-8723-17454dd3123f}What is PROService?
Lors de mon inscription, pourquoi ai-je reçu un lien de téléchargement pour le client TeamViewer au lieu d’un lien pour le téléchargement de BeckmanConnect? {26ca697c-ce16-41a4-8feb-1be3e77252d2}|{1b4eb90a-2628-4783-9042-34738ae87d03} | Lors de mon inscription, pourquoi ai-je reçu un lien de téléchargement pour le client TeamViewer au lieu d’un lien pour le téléchargement de BeckmanConnect?